Privacy & Cookie Policy

Information We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Telephone number

  • Postal address

  • Financial or identification information (where legally required, e.g. anti-money laundering checks)

  • Any other information you provide when contacting us or using our services

We collect this information when you:

  • Register on our website

  • Make an enquiry

  • Engage with us via phone, email, or third-party platforms

  • Become a client

Introduction

This Privacy Policy applies to Oakwood East, which is a trading of Rokhman Ltd (Company Number: 14548733), registered in England and Wales.

In this policy, “we”, “us”, or “our” refers to Rokhman Ltd.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

How We Use Your Information

We use your personal data to

  • Provide services, information, or advice requested

  • Manage client relationships

  • Comply with legal and regulatory obligations (including anti-money laundering requirements)

  • Improve our services and user experience

  • Communicate with you regarding enquiries, services, or feedback

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases

  • Contractual necessity – to provide services you request

  • Legal obligation – to comply with regulatory and anti-money laundering requirements

  • Legitimate interests – to improve our services and manage our business

  • Consent – where required (e.g. certain marketing communications or cookies)

Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Trusted third-party service providers (e.g. CRM systems, IT providers)

  • Professional advisers (e.g. legal, financial, compliance)

  • Regulatory authorities, including anti-money laundering bodies

  • Agents or subcontractors working on our behalf under strict confidentiality agreements

All third parties are required to process your data securely and in accordance with data protection laws.

Data Retention

We retain personal data only as long as necessary, including:

  • Client records: typically up to 6–7 years to comply with legal and financial regulations

  • Enquiry data: retained for a reasonable period unless you request deletion

We may retain data longer where required by law or where necessary to protect our legal interests.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data (data portability)

  • Withdraw consent where applicable

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Your data may be stored using secure third-party systems under contractual agreements ensuring compliance with data protection laws.

Sale or Transfer of Business

If Rokhman Ltd is sold, merged, or reorganised, your personal data may be transferred to the new owners or advisers involved in the transaction.

Updating Your Information

If your personal details change, or if you wish to update or remove your data, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Rokhman Ltd
16 Black Friars Lane
3rd Floor
London
EC4V 3EB
Email: info@rokhman.com